Field Notes
When product tags point at sold-out colourways
Sold-out colourways that remain tagged look harmless in a content calendar. In conversion reviews they appear as busy product-view spikes that never reach cart. Shoppers tap, meet an unavailable size or shade, and leave with the sense that the brand is careless rather than exclusive.
Before a drop, export the tagged catalogue and mark every SKU that cannot fulfil within your stated shipping promise. Retire or retarget those tags even if the creative still performs for reach. In several Leeds-area apparel audits we ran in spring, removing dead tags did more for cart adds than rewriting captions.
If you must keep a teaser on an unavailable colour, route the tag to a waitlist destination and measure waitlist joins separately from purchase conversion. Mixing the two metrics is how teams convince themselves a dead SKU is “working.”